Hughes Satellite IP Modem R-BGAN Manuel d'utilisateur

INTRODUCTION Your Inmarsat Regional BGAN Satellite IP Modem provides portable, high-speed data communications via satellite. Using “Always On” techn

Phase 2 Coverage Area with I4 Satellites The coverage map shows the region where satellite coverage is possible with the two new Inmarsat I4 satelli

FIRST TIME SET-UP This section guides you through the process of setting up and configuring your Satellite IP Modem for the first time. The steps p

MINIMUM SYSTEM REQUIREMENTS AND SOFTWARE INSTALLATION ; You must have a desktop or laptop Personal Computer (PC) running one of the following suppor

SATELLITE IP MODEM SOFTWARE INSTALLATION Insert the installation CD into the CD-ROM drive of your PC or Macintosh computer to initiate the software i

LAUNCH PAD -- QUICKSTART WIZARD Desktop Icon The Satellite IP Modem Launch Pad menu is displayed once you complete the installation steps and click

STEP 1: UNPACK THE SATELLITE IP MODEM 1. Unpack the modem and accessories. Battery, AC mains power adapter, USB and Ethernet cables are included w

STEP 3: CONNECTING THE SATELLITE IP MODEM TO YOUR PC 1. Place Satellite IP Modem outside on a flat surface with a clear view of the sky. 2. Power u

STEP 4: CONNECTING USING ETHERNET 1. Connect the blue Ethernet cable to your laptop’s network interface and insert the other end of the connector in

User Manual Satellite IP Modem Revision K

STEP 5: GPS LOCATION 1. The Satellite IP Modem is now attempting to locate itself using GPS. This may take up to five minutes. It is important that

STEP 7: ROUGH POINTING TO SATELLITE Use the following instructions to initiate the rough pointing sequence. Please obtain a current GPS Fix before

Note: If you are in an overlap region of the satellite’s coverage, the pointing screen will show two satellites, two compass directions, and two an

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STEP 8: FINE POINTING TO THE SATELLITE Use the following instructions to fine point the antenna. R-BGAN Satellite IP Modem User Manual

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STEP 9: EXITING POINTING MODE Use the following instructions to complete the connection of your Satellite IP Modem to the Internet. Your service

QUICK REFERENCE This section serves as a reference guide, identifying the key operational aspects of using the Regional BGAN system, the Controls an

ANTENNA POINTING Establishing a new connection requires the careful orientation of the Satellite IP Modem towards the Regional BGAN Satellite. The m

Copyright 2005 Hughes Network Systems, LLC All rights reserved. This publication and its contents are proprietary to Hughes Network Syste

CONTROLS AND INDICATORS The figures below illustrate where the Control Buttons and Lights are located on the Satellite IP Modem and the functions of

SELECT BUTTON The Select Button controls the selection of the interface between your computer and the Satellite IP Modem. All Operational Modes: Pres

SATELLITE IP MODEM ANTENNA PROTRACTOR When you are positioning the antenna during the Antenna Pointing process, the protractor provides the current

LAUNCH PAD The Satellite IP Modem Launch Pad menu will appear after you have completed the installation steps and clicked the Finish or Done button

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CONTROL PAD The Control Pad is used for Satellite IP Modem administration. For the Control Pad to execute correctly, you must have your computer pro

; Note If Antenna Pointing is disabled, the Pointing Screen will be bypassed. See the Advanced Settings section for additional information. Follow

Security Code Enable: If this box is not checked, there is no prompt for a Security Code after you invoke Control Pad. If this box is checked, a prom

have fresh information, press the reload button on your browser to update the page display. ; Note The Signal Quality status is a different measure

Status Window This window gives you a summary of current Satellite IP Modem system configuration and performance. When the Status Window is open, it

 Red: almost fully discharged  Amber: charging under external power GPS Antenna: Internal or External. Fault Status: Any current system faults

NETWORK SETTINGS After executing the necessary QuickStart Wizard steps to set up and configure the Satellite IP Modem, you must select the Network S

the network. This setting is the default. If this box is checked, the Modem uses the IP address you enter in the Static Public Network IP Address fie

Enable Antenna Pointing Display: This checkbox determines whether the Pointing Display comes up each time the Satellite IP Modem is booted. If the M

then back on so that the new settings can take effect. USER OPTIONS The User Options screen allows you to monitor data usage. Data Usage Monitor: Cl

 The Bluetooth control software on your computer must allow the direct entry of DNS information. Please consult your Bluetooth device vendor to con

PROPERTIES The Properties screen displays a summary of current communications parameter settings. Current Settings: Software Version, IOR and AOR In

Once connected to the Internet, choose the Upgrade Satellite IP Modem option from the Launch Pad. The upgrade programme first checks if your computer

upgrades, click on Options and select Check for Upgrade. If an upgrade is available, you are prompted to download the upgrade to your computer. Once

LEASE USER GROUP (LUG) OPERATION The LUG operation mode allows the User to subscribe to and receive a dedicated sub-band resource from the network.

SAFETY INFORMATION For your safety and protection, read this entire user manual before you attempt to use the Regional BGAN Satellite IP Modem. In pa

UPGRADE SYSTEM INFORMATION On occasion, the user is requested by the Fault Status display or their Service Provider to update the System Information

The upgrade program then launches the System Information Upgrader to install the new versions on the Satellite IP Modem. The Upgrader shows you the P

TROUBLESHOOTING This section details the following:  Some general hardware and software problems you may encounter in the installation and operat

Problem Possible Cause Action The browser may not be correctly configured. For Netscape, go to Advanced Preferences and select ‘Direct connection t

Problem Possible Cause Action pointing screen does not change when moving the antenna. Rough pointing not completed correctly. Follow the instructio

Problem Possible Cause Action Satellite IP Modem stops sending data even with good network connection and sufficiently charged battery. The indicato

FAULT CODES Number and Description Cause Solution 1 SIM card is not installed. Power down, install SIM card properly and try again.Absence or inc

Number and Description Cause Solution your Service Provider if damaged. SIM card contacts may be dirty. Clean the SIM card contacts with a dry clot

Number and Description Cause Solution failed. Please contact your Service Provider. authorised for service. Provider should check the subscription

Number and Description Cause Solution 25 Network connection failure - GPRS stack could not detach from MUX interface. Power down and try again. Int

General Handle your Satellite IP Modem with care. The enclosure is weather resistant per IEC 60529 IP44; however do not submerge the unit or expose i

Number and Description Cause Solution rebooting the UT with latest System Information file(s) and valid GPS fix please contact your Service Provide

Number and Description Cause Solution available - Invalid position. Reacquiring connection… position is not valid. fix. If the problem continues, c

Number and Description Cause Solution ID/Password and try again. correct and the problem continues, contact your Service Provider. 123 Network conn

Number and Description Cause Solution for selected LAI. Reacquiring connection... Global beam If the problem continues after rebooting the UT wi

GLOSSARY APN: Access Point Name. APNs can be assigned to each external network interface to allow communications among multiple Internet Service Pro

DHCP: Dynamic Host Configuration Protocol. DHCP is a communications protocol that lets network administrators manage centrally and automate the assig

Launch Pad: The Satellite IP Modem Launch Pad, displayed on your computer, is a list of options that allow you to set up or modify Modem network and

NOTES R-BGAN Satellite IP Modem User Manual 57

pacemaker and who want to use a Satellite IP Modem should seek the advice of their cardiologist. If, as a pacemaker user, you are still concerned abou

TABLE OF CONTENTS SAFETY INFORMATION.......

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